Where do the enquiries on my FindAPhD adverts go to?

A quick guide that summarises how users can send your institution an enquiry, where it goes, and what it looks like.

On FindAMasters, you can assign a contact email address to your featured advertising, such as your Project Listings, or your Institution/Department Profile. This then appears as a 'Register Interest' button automatically on the page, which when clicked on by a user, opens up our enquiry form:

The enquiry form allows our site's visitors to send your institution a query, find out more about a course, or consider an application.

How can I add an enquiry email address to my adverts on FindAPhD?

To add an email address to your Project Listings on FindAPhD, you simply need to log into your dashboard, find the listings you would like to update, and amend the enquiry email address field:

To add a contact email address on your Institution or Department Profile, this can be added as part of the information you submit on the form when you purchase one.

This is the same process for when you submit copy for one of our other featured advertising products on FindAPhD.

If you would like to amend an existing email enquiry address for any page on FindAPhD, please get in touch with us at customerhelp@findauniversity.com

Do I need to have an email enquiry address?

You do not need to have an email enquiry address associated with any of your adverts on FindAPhD. Some institutions may prefer to focus users towards a single 'Visit Website' link where they can make an enquiry on their own website.

What format does the enquiry address need to follow?

You must use a recognised email address. You cannot include a text hyperlink or URL in this field.

What will the enquiry look like when it comes through to my inbox?

When an enquiry from FindAPhD come through into the inbox of the email address you have selected, it should look something like the following (the below is a test email for demonstration purposes):